Privacy policy
I am Livia Orsante. I study what AI assistants say about Venice — Murano glass studios, mask ateliers, gondola and water-transport artisans, small guesthouses in the sestieri — and I run this practice on my own. The page can stay short because the workflow is short: a single form, a single inbox, a single purpose. What follows, in plain terms, is what that form sends, what becomes of it, and what you may ask me regarding your own details.
Who handles your data
Whatever this page concerns rests in my hands alone. I, Livia Orsante, operate geovenice.com as a solo editor — no staff, no department, one person reading every message that arrives. The General Data Protection Regulation (GDPR) makes me the data controller for it. With any query, or to act on a right you hold, reach me at hello@geovenice.com.
What is collected
There is one route to me, and it is the form. It requests exactly three items and asks for nothing further —
- Your name, so the reply can address you properly.
- Your email address, so there is somewhere for the reply to go.
- A free-text message, in which you set out the case — the AI answer that troubles you, the prompt that produced it, the business or listing it touches, the bilingual page whose Italian and English versions fail to match.
Nothing more. No account, no sign-in, no payment details typed in here, no quiet profile assembled in the background. A message lands in an inbox and remains a message. To hold off automated submissions, the time of sending is stored alongside a salted SHA-256 hash of the originating IP address; the raw IP, any browser fingerprint, and device traits are never retained.
What is not collected
It is just as useful to spell out what this site refuses on purpose:
- No tracking cookies of any kind. Visits are tallied with self-hosted, cookieless, privacy-respecting analytics delivered through a first-party proxy on this domain; nothing crosses between sites and no individual visitor is picked out.
- No advertising pixels, no remarketing tags, no marketing-automation trackers.
- No automated profiling and no automated decision that carries a legal effect for you.
- No sale, rental, or sharing of personal data: there is simply no commercial engine here that would need feeding.
Why the law allows it
When you submit the form, handling your name, email, and message stands on Article 6(1)(b) GDPR — measures taken at your request ahead of any agreement. The IP hash that shields the form from abuse stands instead on legitimate interest under Article 6(1)(f). Were payment-status data ever to arise for a paid piece of work, the contractual ground would account for it.
How long it is kept
- Form messages and the email thread that follows: held while the work runs, then a further 24 months so the exchange is on record, and deleted thereafter. A message that leads to nothing is held 12 months and then removed.
- IP hashes: held 90 days, long enough to spot patterns of abuse, then erased.
- Any payment records: where a paid piece of work creates them, they are kept only as long as tax and accounting rules demand, then deleted.
Your rights
Over the data you hand me, the GDPR gives you rights of access, rectification, erasure, portability, restriction, and objection. A single email to hello@geovenice.com sets any of them in motion, and you will hear back inside a month. If you think your data has been handled wrongly, you may also take it to the data-protection supervisory authority in the country where you live.
Where the data is hosted
The servers behind geovenice.com sit in European Union (Germany). In the unusual event that a further processor (email provider) worked from outside the European Union, the transfer leans on standard contractual clauses together with the additional safeguards that party makes public.
Changes to this policy
If the way data is handled shifts in any way that matters, this page is rewritten to say so, and the "Updated" date at the top changes with it. A shift that truly counts stays flagged on the home page for 30 days, so a returning visitor cannot miss it.